Terms and Conditions

The placing of an order expresses acceptance of our terms of business. The following conditions apply to and are deemed to be incorporated in all contracts for the sale and supply of Pyramid’s services and materials. They specifically exclude any terms and conditions preferred by the client.

Postage Rates
Orders up to the value of £19.99 - £3.00 For First Class Post & Packing
Orders between £20 and £49.99 - £5.00 For First Class Post & Packing
Orders over £50 - £8.00 For First Class Post & Packing

Recorded delivery - extra £2.50 - in addition to above rate
Special Delivery - extra £4.00 - in addition to above rate

Prices
Pyramid reserves the right to alter prices without notice

Terms of Payment
Where no other terms have been specified Pyramid’s terms of payment regarding established credit accounts are net cash payable in full within 30 days of invoice. In the case of new business the terms are strictly cash with order until a credit account has been established. This will only be done following the receipt of two satisfactory trade references. Sales account not exceeding £500 per annum will be cash with order. Pyramid reserves the right to add 2% per month to overdue accounts.

VAT
All prices in this website INCLUDE VAT at 17.5%

Quotations
Unless otherwise stated, a quotation is open for acceptance not exceeding 30 days from the date of supply.

Acceptance
Any modifications to quotations supplied must be agreed in writing. If a special quotation is used then reference to that must be made. All telephone and associated orders should be confirmed in writing. All communications relating to orders should specify the number and date of the original order together with a description of the goods.

Colour Reproduction
Pyramid employs the most modern methods of working and takes into account, wherever technically possible, requests regarding colour balance. Without special instruction, reproduction of colour will be deemed faithful at the discretion of the company.

Copyright
By placing an order the client declares his right to reproduce all negatives, transparencies and digital files supplied. The client assumes absolute liability for any resulting violation of copyright in any action brought by a third party.

Late Delivery
Pyramid will use its best endeavours to ensure that orders are completed within the time stated but will not accept any liability for damages in the event of failure to do so. Should delay be experienced in the completion of an order the buyer does not have the right to concede his order either entirely or in part.

Despatch
Goods are sent directly at the risk of the client or consignee. Despatch other than by first class mail will be undertaken where specifically requested.

Claims
Any goods rejected as not complying for whatever reason with the order placed must be so rejected in writing within 7 days of receipt by the client or his agent. Goods damaged in transit must be kept within their packing for inspection. In cases of complaint it is necessary that all relative work be returned together with the invoice and original material. The company must be notified immediately if delivery is not effected within 3 days of receipt of invoice.

Retention of Title
The risk in the goods forming the subject of this contract passes to the purchaser on delivery, but title and beneficial ownership shall remain with us the seller until full payment has been received. (Each order being considered a whole).

Liability
Pyramid is proud of its reputation for careful handling of client’s work and for the fact that it takes all possible care with regard to the property entrusted to it. Pyramid will however not accept liability beyond the cost of the client’s original material and should this have an intrinsic value beyond that of the material itself then the client will have been assumed to have effected all risks insurance to the extent of the value.

Errors
Pyramid will not be responsible for errors which occur in the absence of written instructions or in the case of ambiguous or unclear instructions. We are proud of our quality and our service; however, shortages or errors must be notified within 3 days of receipt. Complaints must be accompanied by the relevant invoice and original order details.

Pyramid Imaging
67 Grassmarket, Edinburgh, EH1 2HJ
T: 0131 226 2202, F: 0131 226 2270
E: enquiries@pyramidimaging.co.uk

PYRAMID IMAGING

TERMS AND CONDITIONS